Monday China Disabled Persons Federation (CDPF) and China Banking Association issued a guideline requiring China’s electronic banking service to provide easier access for people with disabilities.
The guideline focuses on three types of disabilities in order to promote accessibility for the E-Banking services such as phone and online banking:
- Vision Disabilities – E-Banking will provide a specially designed shortcut menu, ID recognition and easy verification codes.
- Hearing Disabilities – Offer multiple visual facilities and instant short messaging service.
- Mobility Impairments – establish a long-distance self-service system allowing accounts that traditionally require a physical presents to be open from home.
Information on accessibility assessments